Hathway Cable & Datacom — scam selling playbox

Address:Chennai, Tamil Nadu

I got a Hathway connection. After desperate calls from their customer care, agreed for a six-month connection with full upfront payment. They gave a playbox free. It was a device that was sent to me which I owned since I paid full six month advance.The device worked with any internet connection and I used it to access Netflix. Now that I have done the six months, I moved to Jio fibre. The playbox, that I got for Free, has since then stopped working. Mr Vasanth from call centre now informs that the playbox will only work if Hathway connection is active. While it will work with any internet connection, Hathway connection account has to be active. Such a condition was never informed when the box was sent and this is plain simple cheating and a trap to bind oneself to Hathway for ever. Like many deals, the customer is the sucker.i am posting so others don't get trapped.
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information