Hathway Cable & Datacom — scam selling playbox | |||
I got a Hathway connection. After desperate calls from their customer care, agreed for a six-month connection with full upfront payment. They gave a playbox free. It was a device that was sent to me which I owned since I paid full six month advance.The device worked with any internet connection and I used it to access Netflix. Now that I have done the six months, I moved to Jio fibre. The playbox, that I got for Free, has since then stopped working. Mr Vasanth from call centre now informs that the playbox will only work if Hathway connection is active. While it will work with any internet connection, Hathway connection account has to be active. Such a condition was never informed when the box was sent and this is plain simple cheating and a trap to bind oneself to Hathway for ever. Like many deals, the customer is the sucker.i am posting so others don't get trapped. Was this information helpful? | |||
Hathway customer support has been notified about the posted complaint. | |||
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