Hathway Cable & Datacom — Service and speed of internet

Address:	Surat, Gujarat, 395009
Website:	hathway

Your service for customer is very poor. After a 10 min some excutive comes on the phone. Everytime recorded voice give the message. Your excutive is asking many questions before listening our request. You are giving false promises when we choose your broadbandregarding sevice and speed. As my plan is of 2mbps speed but i am getting hardly 0.55 mbps speed after 9 pm so who will pay for it or how you will compansate my problem.
Keep proper person for representing the solution.
Earlier also when i want to change my address that time i personally went to your office but there was no authorised person to give me any information
Each one was telling one or another.
Manager was on lunch for more than 2 hours? Very surprised???
Hope for your reply if necessary action is not taken then i must go to consumer court