Hathway Cable & Datacom — Service is very poor

Address:	Pune, Maharashtra, 411028
Website:	www.hathway.net

Hi i am prajot kulkarni my hathway account number is [protected]. I am using hathway connection from last 4 months. From last two months facing lots of problems with you service like service down, modem showing offline, packet loss, connection disconnect in between. Every two days i am facing problem mostly on saturday and sunday your service is down. If we ask for service extension that time also no reply. No one reply to any mails sent to help desk, nodal desk. One more thing customer care number is not toll free because of it is unaffordable to call every time because it charges are std and minimum 5-6 min it take for each call which is unacceptable why we pay for your problems?