[Resolved] Hathway Cable & Datacom — service provided by hathway and network

Subhashree Panda

from Bhadrachalam, Telangana

Address:

Hyderabad, Andhra Pradesh, 500032

Worst service. Suffered a lot personally as well as my friends also. I had registered a complaint for shifting the connection 15days back and they are neither sending anyone nor refunding us. I had paid for next 6 months and this is the second month. So irritated. Minimum 5 calls per day. Still getting the same reply that will be resolved in 24hr. I need my refund. I don't want this worst service and worst network.

Was this information helpful?

No (0)

Yes (0)

Sep 11, 2017

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

Hathway Customer Care's response Dear Sir,

we apologize for the inconvenience. Please inbox us your Hathway account number and location. An executive will get in touch with you soon.

Aug 12, 2017

Updated by Subhashree Panda A/c no.[protected]
Just fed up with the service and will not extend the connection ahead nor will suggest anyone. Rather I will stop my friends from hathway service as well.

Aug 12, 2017

Updated by Subhashree Panda Hyderabad. Though your technicians are calling from yesterday but no one is really coming down to location to make an effort to shift

Aug 12, 2017

Updated by Subhashree Panda Don't you think it's way too much to wait for 15days just for shifting the connection from one lane to other. While giving the new connection, you guys just jump on but while providing any service we die here calling and waiting.