Hathway Cable & Datacom — services stopped without intimation for paid channels

Address:Mumbai City, Maharashtra, 400004

I have a two cable subscription at my home. I purchased yearly subscription for both the connection on 1st december 2018. Attached payment receipt for both the subscription.

Account no: [protected]
Vc no.:[protected]
Transaction id: hat[protected]
Total paid amount: rs. 4, 125/-

Account no: [protected]
Vc no.:[protected]
Transaction id: hat[protected]bda
Total paid amount: rs. 4, 125/-

From 14th february 2019, "hathway cable & datacom" has stopped services of sony, zee, star and many more paid channels all of a sudden without informing or taking concern of any of the customers. After inquiring to many, it was came to know that the services were stopped in entire area.
In addition to this, hathway was not contactable on any of its provided numbers and even our local operators were not answering the phones.

This needs a urgent attention and serious action against hathway cable & datacom. I want full refund from hathway cable.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Hathway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6928
    Pending
    0
    Resolved
    2006
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information