Hathway Cable & Datacom — setup box not working since 1.5 months... pathetic service..

Address:Mumbai City, Maharashtra
Website:www.hathway.com

We have newly shifted to kandivali west laljipada area. We opted for hathway as d guy was on our door immediately on d next day of our shifting.. We assumed the service would be good... This guy from hathway cable named akshay installed an old set up box for cable. When we asked him why old box he said they didn't have a new one currently and will give once they get a new one asap. The old box that he gave us had problem since day 1. It used to automatically go off network multiple times a day. We used to follow up with the cable guys on a daily basis and we used to get in return is a false assurance. It's been 1.5 months now and still we are here without the cable working. Nobody visits to get this issue fixed. One more guy named guddu also doesn't pick up our phone at all now. No service.. Nobody picking up call... No revert... What should we do further.
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    +91 11 6165 6655
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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