[Resolved]  Hathway Cable & Datacom — shifting of broadband connection

Address:

Hyderabad, Andhra Pradesh, 500070

I have put request for shifting of broadband connection on 19/08/2017 and 21/08/2017 on customer care number[protected] at hyderabad. Both times, the customer care person promised to call back and take the new address for shifting of broad band connection. However, there is no response and phone call from any customer care or any other person from hathway till date. When i called customer care today, she has informed that no pending requests are there on my account no.[protected] as on date and she has taken fresh request today i. E. On 24/08/2017 and also informed that it will take 7 days from today.in such a scenario, what happened to my earlier requests? Pl look into the matter and take immediate action for shifting my broadband connection to flat no. B-103, vertex pride, lane beside vijetha supermarket, behind gpr complex, nizampet road, kukatpally, hyderabad -500072
Regards
R. Gurva reddy
[protected]