[Resolved]  Hathway Cable & Datacom — shifting of old connection to my new address

Address:

New Delhi, Delhi, 110085

I want to shift my connection to my new address. I am complaining on Hathway costomer care from last 15days every day i received call from ther side for regarding shifting my connection, But instead of shifting it they told me to buy a new connection of Rs. 2200/- and told me they will not shift my connection to my new address because only 15 days plan is left. So instead of shifing it you have to buy a connection. But according to my recharge period 48 days is left in my plan. I attached picture of my Hathway account.
My account no. Is [protected]