[Resolved] Hathway Cable & Datacom — shifting request / connection at new home

nareshreddy557

Address:	East Godavari, Andhra Pradesh, 502032
Website:	www.hathway.com

Hathway Customer Id : [protected]
Registered Mobile Number : +91-[protected]

As shifted my home, i requested hathway team for installation in my new place. I have submitted two requests 08072018W120357 on[protected] and 01072018W005775 on[protected] and both of them are closed saying non-feasible. When i called hathway for new connection, they are saying that its feasible for new connection. What is this?

I am really having a hard time as this is something which is in appropriate. I really want to continue with Hathway as Internet services are vey good but I don't have any choice left to close the connection and get the refund.
Hoping positive response from your side.
In case of any questions/concerns please send me a mail or call on registered contact number.

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Aug 26, 2018

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Hathway Customer Care's response Dear nareshreddy557,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband