Hathway Cable & Datacom — speed issue_worst hathway customer service in navi mumbai

 
4 Reviews
 santoshgunjal on Jan 7, 2019
I have taken hathway connection in navi mumbai (Kamothe) 2 months back of 8 mbps for 1 year and for the 1st month is was working fine, and now speed they have reduced to 1 mbps (Id : [protected])
Sales guy from whom i have purchase plan : [protected],
And the local technician contact no : [protected], this guy will never receive your call.
I lodge complaint many times :
Service id : 03112018m082913-1, 20122018w733272, 03012019w920680, 0401209w934769 engineer has never visited to my house for any of my complaint. Every next day i receive sms that : request id is closed and problem is resolved. Never seen such a bad internet service provider and thanks for giving me opportunity to understand how hathway works.

Santosh
[protected]

Complaint Status


[Jan 07, 2019] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, Jan 09, 2019
Dear santoshgunjal,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Verified Support
Hathway Cable & Datacom Customer Care's response, Jan 09, 2019
Dear Santosh,

We apologize for the inconvenience. Please share your Hathway account number and location. We’ll get back to you.

Regards,
Hathway Broadband
Verified Support
Hathway Cable & Datacom Customer Care's response, Jan 09, 2019
Dear Santosh,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Now i have changed my connection to my earlier Internal Service provider.
kindly pls guide how i can claim the refund.
Pls ask you team to call me. Thanks !

Regards,
Santosh
Now i have changed my connection to my earlier Internal Service provider.
kindly pls guide how i can claim the refund.
Pls ask you team to call me. Thanks !

Regards,
Santosh
Now i have changed my connection to my earlier Internal Service provider.
kindly pls guide how i can claim the refund.
Pls ask you team to call me. Thanks !

Regards,
Santosh

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    Hathway Cable & Datacom - speed issue_worst hathway customer service in navi mumbai