[Resolved]  Hathway Cable & Datacom — termination of broadband connection

Address:2nd Floor, Sterling Plaza, Above Axis Bank, Junglee Maharaj Road, Deccan Gymkhana, Pune – 411004, Pune, Maharashtra, 411057

I am holding hathway account number: [protected] and requested to terminate the service for the given account number on 18-jul-2019. Reason: permanently moving from pune i spoke to one of the executive and raised a request for the same. Ticket number: 18072019w995422. The ticket status is showing closed with category discontinue but no one came to collect the modem and also the billing cycle is not closed. Why are you not stoping the billing cycle please update.
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Sep 12, 2019
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
Hathway Customer Care's response
Dear G2G,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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