[Resolved]  Hathway Cable & Datacom — termination of connection and refund of my money against prepaid account[protected]

Address:	Chennai, Tamil Nadu, 600094
Website:	www.hathway.com

Termination of connection and refund of my money against prepaid account[protected]
My hathway account number is[protected]
My account registered under name ramesh jeyaprakash
Hathway sales team promised my to give 6 months complimentary subscription if i pay for 12 months subscription up front. They also promised a 4 antenna router.
I made payment of rs14, 000+ on 14th aug 2018. Connection was given on 18th aug 2018.
They did not honour the commitment of complimentary subscription of 6 months
Even today 29th sep, as per their records my next recharge date is 18th aug 2019. I had raised internal complain in hathway. They said the offer is not promised to me. I told them to disconnect my connection and deduct the fees for the connection for 1.5 months or 2months and refund the balance