[Resolved]  Hathway Cable & Datacom — they didn't give my refund amount

Address:600054

I request them for shifting my connection to another area. Initially they said like we will transfer you connection. After that i have paid my bill amount for upcoming month after their confirmation.

Now we have shifted my home after that i checked with them for relocation they are saying like no connection feasibility for your area. They should inform this earlier. So that i may not paid my next month bill amount.

I haven't use my internet connection after my bill payment. Now i asked them to disconnect the plan they haven't refund my amount.
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Sep 9, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Hathway Customer Care's response
Dear Abrar Ahamed ME,

We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband
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