[Resolved] Hathway Cable & Datacom — threat to file legal complaint

 
2 Reviews
Hyderabad, Hyderabad, Telangana, India
 Pavan9467 on Feb 26, 2020
Hi, the company has already the collected the modem & connection cable but they are still insisting till date that the modem has not been returned and threatening to file legal complaint. My account number is [[protected]]. The team has been harassing me since last 1 year now. Despite me telling them several times them several times that the modem has been returned they are not ready to listen.

Hathway executives are taking away the routers and not updating in their records. Hathway company sending mails from pre-legal team.
Please take appropriate action on the routers scam & harassment
Complaint marked as Resolved Mar 29, 2020

Complaint Status


[Feb 26, 2020] Hathway Cable & Datacom customer support has been notified about the posted complaint.
Verified Support
Hathway Cable & Datacom Customer Care's response, Feb 26, 2020
Hi Pavan, To be able to help you further and to resolve your issue, we would be needing your City. Please share your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Same thing is happening with me.. Its been 20 months.. they are asking for receipt as proof..how does the paper receipt stay safe for 20 months?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    29%
    Complaints
    3729
    Pending
    379
    Resolved
    959
    phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 22 2600 1306
    location
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    Hathway Cable & Datacom - threat to file legal complaint