[Resolved] Hathway Cable & Datacom — threat to file legal complaint

Pavan9467

Address:

Hyderabad, Hyderabad, Telangana, 500049

Hi, the company has already the collected the modem & connection cable but they are still insisting till date that the modem has not been returned and threatening to file legal complaint. My account number is [[protected]]. The team has been harassing me since last 1 year now. Despite me telling them several times them several times that the modem has been returned they are not ready to listen.

Hathway executives are taking away the routers and not updating in their records. Hathway company sending mails from pre-legal team.
Please take appropriate action on the routers scam & harassment

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Mar 29, 2020

Complaint marked as Resolved

Hathway customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

Hathway Customer Care's response Hi Pavan, To be able to help you further and to resolve your issue, we would be needing your City. Please share your City so that we can resolve your issue on a priority basis. Thank You! Hathway Customer Support Team.