Yesterday i have received some calls from a person saying that they are from delhi court saying legal case has been put on me from a bangalore company and to call another number and speak to the advocate for details on the case and gave me a case number saying if we don’t give 2500 bucks to settle the case then we have to go to delhi to settle the case in court for 30000. The advocate spoke to me roughly and said that hathway has put a case and that
And asked me to return the modem within half hour and that if we did not return it then legal action would be taken on us. He said do you want to settle it right now for 2500 or face legal action. When i checked these numbers are showing as spam and also there are numerous complaints from other customers online about similar issues.
I had informed hathway to terminate the connection before moving out of the bangalore in jan 2017. I have not received any calls or mails from hathway about return the modem since then and all of a sudden i am getting threatening calls. The modem was paid for and if you require me to return it then i need the refund of my amount that was paid. I have called hathway board line but they are not giving any further information regarding the same saying someone will get back. I have registered complaint and received a service request number 25102018w949773 and waiting to hear back from the team.
If hathway company is endorsing this behaviour i need a written mail from official hathway address and call from hathway line stating the return of modem and refund of my deposit in that case. I am not living in bangalore so please arrange to pick the modem from mumbai. Was this information helpful? |
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