Hathway Cable & Datacom — tv channels selection

Address:

kandivali,east,mumbai-, Mumbai City, Maharashtra, 400066

As per new TRAI rules regarding cable and tv subscriber have right to choose channels which they want to watch and paid for accordingly.I am Hathaway customer but the Hathaway force to take frist100 FTA channels and make it mandatory.i am going to csll on Hathaway customer care toll-free number which they provide on thier information tv channels but it just playing piano music when we call also i am try to our Hathaway local cable operator but no one going to answer the call.on Hathaway tv information channels they demonstrate how to select plan of our choice but the ground realty is they force they do not give right to choose, due to this since last three week we faced tv channels black out day.please do something.