Hathway Cable & Datacom — Unethical Behavior and poor service

Address:	Thane, Maharashtra, 421301
Website:	www.hathway.com/Broadband

I have subscribed for a Hathway Broad Service plan name HD1 Stream 50 mbps and was offered 320 GBs / Month at 50 MBPS speed and have paid Rs. 9774 vide cheque and have acknowledgement from Hathway with the above details (receipt# R[protected].

Now after 20 GBs consumption the speed had reduced and according to Hathway, Hathway's Billing department has committed an error and assigned only 20 GBs at 50 MBPS as against committed 320 GBs at 50 MBPS.

After multiple complaints (latest complaint # [protected]), Hathway has not taken any action.

I find this behavior highly unethical and want this problem sorted out or need full refund.