Hathway Cable & Datacom — very bad customer service and consumer helpline hangs up the call

Address:

Sachidanand, Raheja Complex Above Times Of India, Mumbai City, Maharashtra, 400097

Dear sir/madam,

Even after recharging my hathway internet service, i am unable to get the resolution and after repeated calls to them i only heard a response that our technical team is working on it. Mr. Mayur sawant who is the floor in - charge has hanged up the call without providing any resolution.

My complaint is against him and hathway company. Because of no internet, i had a huge client loss in 24 hours. I had scheduled 5 meeting with my clients but could not show them my work samples appropriately because of no internet service. I had recharged the internet for 3 months by making advance payment but that also could not happen because of the problem created by hathway