[Resolved]  Hathway Cable & Datacom — wifi speed

Address:Hyderabad, Andhra Pradesh, 500060
Website:www.hathway.com

We have been using Hathway broadband services since 2009.We had opted for a plan of 50mbps unlimited plan. For some time it will be 50mbps but after a certian limit it drops to 2 or 3 mbps. We have called the customer care many times. It was shortly resolved but, has returned again. We always have service issues with Hathway Broadband. Why is it so? The customer care number was telling us that the services are in repair since many days, we had to use incorrect account numbers to get connected. Why so much negligence? We demand a refund or fix it immediately.
Was this information helpful?
No (0)
Yes (0)
Mar 28, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Feb 13, 2018
Updated by Pushpa_Latha
Why is there so much difference between two servers? Is Hathway fooling us?

Verified Support
Feb 15, 2018
Hathway Customer Care's response
Dear SIr,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Mar 30, 2018
Updated by Pushpa_Latha
THIS IS NOT RESOLVED, WHY IS IT MARKED SO!!!
Complaint comments 

Comments

Still No Response

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information