Hathway Cable & Datacom — without resolution complaint has closed for technical and billing

keyraj

Address:

Chennai, Tamil Nadu, 600083

Dear sir/mdam,
I had given so many complaints regarding speed fluctuation and billing related issue. But without proper resolution complaint has been closed. They didn't call or as any issue. Simply complaint has closed.in feedback i had given poor and addressed not rectified only. Very worst provider i ever seen. Now bsnl is better they are addressing user complaints. No proper plans. Speed is fluctuating. No proper response. I had given direct complaint in nungambakkam office. But no response.in billing team mr. Tamil (Billing team) not asking user feedback and very worst behavior. My plan is going is expire still accurate amount is not displayed. And speed also fluctuating. Kindly take proper action. If not rectified or no offers i close my account.

My account num: [protected]
Name: karthikeyan

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Hathway customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Hathway Customer Care's response Dear keyraj,
We have forwarded your concern to our team, an executive will get in touch with you.

Regards,
Hathway Broadband

Sep 23, 2019

Updated by keyraj hi sir,

Today also i got a call from Hathway team but talking rudely. without resolution they closed the complaint. very worst. if not tell me i will move to another operator. worst services i ever seen. even BSNL is better now.