[Resolved]  Hathway Cable & Datacom — worst internet speed ever

Address:Mumbai City, Maharashtra, 400053
Website:www.hathway.com

In spite of being in the fup limit i m getting only 3 mbps connection.
Where as i have a 50 mbps connection for 400 gb. Called the customer care centre they told me that systems are down. Technician came home and told me i will change the modem as there is some snr problem. Even after changing the modem i m still getting only 3 mbps connection. Have given the complaint on 6th december 2017 on 7th and i think i will give one more today. I all get is one stupid sms every evening that your complaint has been resolved as per our records. My a/c no. Is [protected]. I want my refund for next 2 months which i have paid in advance if this issue is not solved.
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Jan 9, 2018
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2017
Hathway Customer Care's response
Dear Sir,

we apologize for the inconvenience. An executive will get in touch with you ASAP.
Dec 11, 2017
Updated by kaush82
Still waiting for someone to get in touch with me... still facing the same issue...
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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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