Hathway Cable & Datacom — Worst Service and ridiculous customer care

Address:	560076
Website:	www.consumercomplaints.in/new_complaint

Hi,

My account number is [protected]. I got call from a Hathway sales rep saying if I renew and pay 6 month bill at one time I will be eligible to get 1 more month service. Hence I paid 6 month bill at one time. But after 6 months they had deactivated my services. I am following up with customer care for last one week to get my offer. The experience i had with customer care is ridiculous and they are trying to cheat the customer.

following are my escalation numbers:
1. 02042017W601875
2. 04042017C6527
3. 05042017C11715

one of the worst service in my carrier.