Hathway Cable — Hathway asking for more money for start sports channel | |||
Hello, I am leaving in vartak nagar, thane, maharashtra, from 1st April 2014, hathway cable is asking for more Rs. 20/- per channel for start sports channel. When we asked them reason, they said STAR SPORTS increased price per channel, however STAR SPORTS advertising on channel saying they have increased price. Can you please look into it. Was this information helpful? | |||
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Hathway customer support has been notified about the posted complaint. | |||
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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A-604-KALPATARU CLASSIC,
CHINCHOLI BUNDER ROAD,
MALAD (WEST), MUMBAI - 400 064.
TELE RES: 28443714.
MOB: [protected].
April 18, 2014.
To,
The Executive,
Hathway Cable and Datacom Ltd.
Trade World, B Wing, 10th Floor,
Kamala Mill, Senapati Bapat Marg,
Lower Parel (West),
Mumbai-400013.
Dear Sir,
Re: My Hathway connection through your cable operator M/s.Jai Sai
Cable Network, Malad (West), Mumbai-400064.
I am your client since inception of my stay in the above new building from the year 2005. The subject cable operator was earlier charging Rs.250/- p.m. and subsequently increased to Rs.300/- p.m.
From August 2013 the rental is increased to Rs.350/- p.m. for a single TV and for the additional TV Rs.160/- p.m.
Before six months, I have been provided with a form supplied by you indicating therein various packages. I have already filled up that form and kept ready along with the documents to be attached there but the cable operator is not ready to collect the form saying that the packages are still not operative.
I want to go for your Digital Popular package with an additional TV Popular plan. The cost of Digital Popular Package is Rs.245/- p.m. and for the additional TV Popular is Rs.125/-. Thus the total cost for me for two TV sets works out to Rs.370/- p.m. + taxes as applicable.
I strongly feel that undue burden is imposed on me by charging Rs.510/- p.m. Even after charging Rs.510/- p.m. they do not show many channels like Masti, Sports channels when world cup was going on. At the time of World Cup you were again and again informing us by way of pop up on DD sports channel to register the complaint with you if the operator was not showing sports channels.
I may add just for your information that I am the Chairman of Kalpataru Classic Society and this complaint is of almost all your subscribers of our building.
In view of this fact I request you to take up the matter with the said cable operator and do the needful under advice to me.
Yours faithfully,
N.S.GOHIL.