Hathway — Charged customer and did not activate the internet

Address:

#54, New Bazaar Street, K r Puram, Bangalore-560036

I had made the payment on 28-may-2020, the service was not activated till 15th of june for more than 15 days. Hence i request you to cancel the service and disconnect the internet service. Refund the amount of 589/- asap.
Else i shall raise a consumer complaint for the same. Every time the customer service person calls and mentions that the internet is activated, but i am not able to use the same.
Mentioned the same everytime they call. Hence i am unsatisfied with the service and i had requested to cancel the service and refund the amount.
Please help me to get the refund asap
16062020w007776 - service ticket is raised on 16th june 2020. I have received any update from company.
22062020m129753 - billing complaint raised for refund and did not receive any update
08062020m808907
04062020m723249
04062020m712167