[Resolved]  Hathway — charging fees for zee channels without serving channel

Address:Mumbai City, Maharashtra

I have 3 settop box at V-.2 /301 and 302 at Sunder nagar Malad west Mumbai 400 064 and one at 14 - EXTN Rolex shopping Centre station road Goregaon West Mumbai 40062. and please note that since 01.08.2014 your cable operator has not provided any ZEE channel on above places but has collected and collecting/demanding rent at old rates without giving disacount. WE DEMAND RESTORATION OF SERVICE ON TOP PRIORITY AND ALSO REFUND OF CHARGES COLLECTD / EMANDED FROM 01.08.2014 CONNECTIONS ARE IN THE NAME OF S.N.PARASRAMPURIA/BIMLA PARASRAMPURIA. PLEASE SEND YOUR REPLY BY E MAIL TO [protected]@YAHOO.CO.IN THANKS - S.N.PARASRAMPURIA
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Aug 14, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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Dear Bimla Parasrampuria,

we apologize for the inconvenience caused. Please share your smart card number and account number. Our team member will get in touch with you and provide assistance.

Regards,
Hathway Cable
Same thing happened with me. Hath way does not provide receipt for amount i paid and it overcharges me.

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