Hathway — Cheating

Address:Mumbai City, Maharashtra, 400058
Website:www.hathway.com

After paying in advance for 3 months of Internet service along with installation charges INR 4771..It has been 4 weeks and no work has been done.inspite of numerous calls where we are assured of service.they have cheated us of our money and now are refusing to return us our money. Absolutely unethical.This is FRAUD.
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Same experience with our account number 1169919 ...
We have made 21 Complaints in last 3 months ...
All we get is standard five lines these guys are trained with...

1) We have taken down Complaint and we shall look into it on Priority Basis.

2) There is an engineer scheduled for a site visit as there is a problem in your line.

3) Your problem shall get resolved in the first half following day.

4) We are looking in to the problem and there is a new server being installed but not to worry you shall be online soon.

5) Sir resolution has been provided and your ticket has been closed. However dont worry i shall issue you a new ticket number and have your issue resolved at priority.

All the supervisors are there are all so good for nothing namely Fawaz / Rizwan / Om / Santosh

Worst customer care people we have ever come across all our lives... And their network engineer who call are arrogant & disgrace to HATHWAY !

Fraudsters !!!

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    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
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    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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