[Resolved]  Hathway — Cheating on broadband offer from hathway internet...

Address:

560075

Hi, My name is pavan. In the month of November 2015. I got a message from Hathway stayting that. If i make the payment for 3 month in advance payment i will get 1 month extra free. I believed that and made the payment of INR.2793/- on 28th Nov 2015. Hathway people had given written receipt receipt 3months+1 month. As per this offer i need to get internet connection till 28th March 2016. But till Feb 2016. There was no issue on the same. In the manth of feb 2016. Every day i use to get SMS for renewal of my account. I called to n number of times to customer care for the clarification but no one has responded. Finaly on 3rd March 2016 they had disconnedted my connection. My wife use to work from home on the same internet. I use to check my mails on same internet. My kid use to play videos on same interent. From 3rd march to till date there is no action has been taken from hathway. They cheated me. I wasted my time to call customer care almost 10 hours during this period. Request to take a action aginest them.

Regards,
Pavan Kumar
Hathway a.c no.273295.
MBL:[protected].
pavan.n.[protected]@gmail.com