[Resolved]  Hathway — Committed to provide 50 mbps speed but providing less than 5 mbps

Address:

Hyderabad, Andhra Pradesh

I have taken a new connection 10 days back, till date I am facing problem. Daily I am complaining about the speed to customer care and they always say that the execute will call back me in 4 hours and most of times no call back from them. They have sent an executive after lot of followup. But was not resolved Most of the times getting error while showing the upload speed, even the execute saw this but no use. He says there is some work going on in my area. When I raised a request to cancel the connection, they stopped replying me. Please guide me what I need to do. I strongly recommend, not to go with Hathway, it is not hathway it is Horrible way.