Hathway — Complaint about channel not available has been raised but still not solved.

Address:

Delhi

I'm Hathway Digital tv customer, I recharged successfully but no channel is available except official channel no. 999. I have raised complaint more than 24hrs but not yet solved. Customer service executives are also not entertaining my issue. I'm not getting any solid answer about what's problem, when will it solve, what about refund. My whole 24 hrs recharge and valueable time has been wasted by you. Please take action and solve my problem.
Complaint no. 30062022W507995