Address: | Bangalore, Karnataka |
Hi,
From past 12 days my network connection is not working. When ever i launch a complain it is simultaneously closed by Hathway technical team without even resolving the issue. It is really surprising to see that how they are functioning.
I am mentioning few complaint numbers for your reference which were closed without resolving the issue.[protected], 12661606, 12692199, 12730238,[protected] when i raised the issue with the Nodal Office they opened a new complaint "12748586" on 10th May 2015 and it was again closed today without resolving the issue.
For your kind information this is a Prepaid connection where we pay in advance to the company and that's how we get the services after paying for it in advance.
The only question is that WHY THE HELL I AM PAYING WHEN I AM NOT GETTING THE CONNECTION ???? Looking forward for support from you.
Regards,
Ashish Kothiyal
+91-[protected] Was this information helpful? |
We are sorry to hear about your recent unfortunate experience and are glad to have the opportunity to assist you. We will look into the matter and get back to you.
Regards,
Hathway Broadband