[Resolved]  Hathway — connection problem

Address:Mumbai City, Maharashtra

My account number is 1152767. Account in the name of Mr. Mohan Singal, HI, I just got fade up of Hathway Broadband network these thing cause me to write this mail. Given below is the full details of how I got connection in hathway network and how after got connection how fade up of the Internet connection while using the same. I had applied on 20 July 2014 and they give me connection get on 31st July 2014 evening but still it was not active connection after so many call back to Hathway Service center (LOCAL) they had activated connection on 1 August 2014. They have taken cheque in advance dated 20.07.2014, I have paid the same amount what they had demand from me and they got misplace the cheque or what so ever they were not able to deposit my cheque, that's why they people had disconnected my service for more than 8 Days. That time also after so many complaint they had active my connection. Now some another problem my connection got disconnected from 13th Sept. 2014, I am back of call Center, Local Operator, but no body is interested in my connection or I can say in their business, if it like this then please refund my full money as soon as possible as if you will calculate my days o[censored]ses you will definitely find unethic-ness of your business organisation. Still I am daily calling to hathway Service center on[protected] always they use to give me reply like “We are sorry for in convince and we will start your service very soon” but still they are working on the same from 14th Sept. I am failed to understand working style of Hathway, hence I am going to complaint to all the related person in whole India. Given below is my reference no. Of complaint. 13 September Ref.[protected] 20 September Ref.[protected] 23 September Ref.[protected] 26 September Ref.[protected] I was not excepting such kind of bad service from HATHWAY, I think the word which I had heared for the hathway was pretty wrong regarding Hathway service. CC : 1. [protected]@moneycontrol.com 2. [protected]@consumerredressel.com 3. International consumer rights
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Aug 14, 2020
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
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Comments

Dear Mr. Singal,

We apologize for any inconvenience and thank you for sharing the details. Someone will get back to you at the earliest and provide required assistance.

Regards,
Hathway Broadband
hathway's service level is very poor. everytime there is issue in connecting internet
hathway is just useless service provider. every time call centre, they will spend 10 minutes than they will start service. it seems purposely they can keep shut services for unlimited usage users.

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