[Resolved]  Hathway — Data usage

Address:	560016
Website:	hathway.com

Hi I have taken a connection in the month of Jan 2016. Its costing me Rs 850 including tax. I gave them a cheque of Rs2600. It got activated soon and everything well. After one day I logged into portal and saw that data usage was whooping high in GB where me and my wife were using only whatsapp. I have complained them but they are saying that my router might be hacked and they asked me to contact the hacker. Isn't it stupid. I still told them that I cant use 8GB in one day when I'm sitting in office. I wrote a mail to Nodal officer and he is also not agreeing. I have changed the password too and now I'm measuring the data usage very strictly. Also complaint lodged for the same is closed by them without informing us any resolution. Im watching for few days and will go for disconnection.