[Resolved] Hathway — Delay in renewal of plan | |||||
My internet plan of "HD 30 STREAM" was supposed to expire on 4/11/2015. However, I paid Rs. 3299 for the "HD 50 STREAM" plan on 27/10/2015 via online payment using VISA card. It has been 24 hours since I paid the amount but the plan still hasn't changed and I'm getting 512kbps speed. Very disappointed with hathway. Rs. 3299 is no small amount and I expected some good service. You are a disgrace, hathway. Account number: 1092524 Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. | |||||
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+91 25 3252 0310
+91 11 6165 6655
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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we apologize for the inconvenience. An executive will get in touch with you ASAP.
Regards,
Hathway Broadband