Hathway Digital Cable — Setup box

ganes38

from Chennai, Tamil Nadu

Address:	577301
Website:	www.Hathaway.com

Hathaway person collected Rs.1950 as setbox and activation charge saying 3 yes warranty for set up box and not given any even requested bill for many times.
Now set up box damaged because his high voltage from his cable due to lightening.
Now he refusing to give either purchase bill to set up and free service.
He taken setup box and returned it back.
I don't want his service and need my advance and setup box amount.

Was this information helpful?

No (0)

Yes (0)

Hathway customer support has been notified about the posted complaint.

May 21, 2017

Updated by ganes38 Sorry he told 3yrs warranty while purchase and he has taken set up box in my absence and not returned setup box.
Since it is in warranty as told by cable operator while purchase, I refused repair on chargeable basis.
Pls arrange to refund my Rs.1950 + Rs 200 next month bill(paid in advance)
I don't want there service.

May 27, 2017

Updated by ganes38 Already using DTH from one week.
Still they have not either returned Hathaway setup box nor refunded amount, even ofter contacted locally.

May 29, 2017

Updated by ganes38 Still nobody responded

May 31, 2017

Updated by ganes38 ??????

Jun 02, 2017

Updated by ganes38 Still no action taken and they are not refunded any amount but they have closed it as resolved.

Jun 04, 2017

Updated by ganes38 Pending.
No action till date

Jun 29, 2017

Updated by ganes38 Till no action taken regarding these illegal buissness fro HO .
I think all are involved

Jun 29, 2017

Updated by ganes38 Till now no action has been taken regarding these illegal business from HO
of hathway .
I think all are involved.
They keep on activating and deactivated my card and
Closing complaint as resolved, where as
no body contacted till now.
Even reported to district AC & press regarding this
Issue. Waiting for action.

Jun 29, 2017

Updated by ganes38 They running fraud business and shameless business.

Jun 29, 2017

Updated by ganes38 Dear sir

Fyi

Contacted local operator for proper bill for both setup box purchase and monthly bill.

But no response from cable operator and not returned setup box or refunded.

Jul 19, 2017

Updated by ganes38 Dear sir

Not got any reply from hathway or local operator. Each one hiding behind each other.

Jul 20, 2017

Updated by ganes38 Now I decided to forward all mails to
PM office.
How they cheating both customer and govt
without bills.

Aug 17, 2017

Updated by ganes38 Dear All
Dear All
Each one diverting to other.
From hathway to local operator.
So I decided to forward all details to
PM office and CM office tomorrow.

Oct 06, 2017

Updated by ganes38 Still nothing happened
Local people not responding