Hathway — Disconnection of service even after payment

Address:

Hyderabad, Andhra Pradesh

this is too much that the hathway disconnects the services even after payment of amount well within time. I was told that disconnection is automatic whereas payment updating is manual. funny. this has been happening every time whenever the bill is paid, causing inconvenience to the consumers. I have been complaining to call center, they simply say it will be done in an hour. i use the services on Sunday but sunday it self the services have been disconnected and more than 24 hours still nobody to listen. will somebody look into the attitude of hathway?? cust id- 1245482