| Address: | Dilshuknagar, Hyderabad |
Account number : [protected]
I have requestedto discontinue the hathway broadband subscription by 31-may-2020 and no longer need your worst support. I am very very disappointed with your worst support and i have never seen a such worst, irresponsible, cheating support in the universe till date. I have raised almost 20 tickets in a span on 45 days but non of them were resolved with the proper resolution and none of your lazy support team has contacted me. My plan was docsis_hero_permium_50mb_12m_yearly with a speed of 50 mbps/5 mbps and i have paid ₹ 5649.84 a early package, i was getting good download speed but was only getting 500-600 kbps o[censored]pload speed which is not acceptable and was irritating while browsing, due to your worst support and technical team i have now switched to actcrop which is far better than you. Hence i would like to discontinue the service immediately and pay me back the un-utilized amount. You people are experts in giving false promises to customers. This problem is being faced by many hathway broadband users in my locality, expecting the reply soon.
Open the account number and see the tickets raised over past 3 months.
I have dropped 3 mails to nodal offer but its of no use and local guys internet connection is far better than hathway. Was this information helpful? | 
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