Hathway — Executive asking to return broadband on closure | |
Hi When I took Hathway broadband service they tell me that I have to purchase so I bought it by paying more than Rs 3500. Now on closure when I raised request 04102020M457865 to close the connection no body contacted back and request was automatically closed . Then I contacted the person who has installed the device to deactivate the account as bill was getting utilized and unnecessary amount was added in account. It's very irresponsive behaviour from Hathway. Now because I have to shift so I have taken modem with me. Don't know what to do? Was this information helpful? | |
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Hathway customer support has been notified about the posted complaint. | |
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+91 25 3252 0310
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"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
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Even after asking to disconnect connection twice through their request portal via request Id attached, I am receiving bills for this month. I will not pay anything as I am not using your connection since last month 4th October 2020. I had already changed the city so please close my connection with Id [protected].
Thanks