Hathway — Failed to provide service for the quoted price

After billing cycle of april 26 of hathway broadband of 3 month, for 100mbps, there has been a frequent cases of slow speed and internet downtime. The customer care provide no help what so ever, even after repeatedly informing that retorting the router from their end is helping, this is al they could do. The speed is get as slow as 20 mbps.

After raising the complain ticket i do not et any follow up calls, but to renew the cycle they harass multiple times in a day