[Resolved]  Hathway — Failing to activate Top up from 3 days

Address:	Bangalore, Karnataka
Website:	www.hathway.com/

Hello my name is Ravi my Hathway broadband is registered in my fathers name (H.P.Leeladhar). On Friday[protected] I made a top up of 10gb amounting to Rs.570 and the date today is[protected] till now the hathway staff members are not activating my top up, I have called them 5 times everyday and the response i get is "your top up will be activated within 4 hrs" but its already been 3 days and still no activation. Every time i register a new complaint it gets closed the next day without the issue being resolved. I have completely lost faith that they will activate my renewal for the subscription of my broadband for the month of October which is due on 1st will also be resulted in the same manner.The Hathway staff are not interested in activating my top nor they are ready to make a refund of that amount, If this is the way they provide service to the customers then i will be happy to cancel my broadband connection with them and switch to a different ISP.