Hathway — Failure to provide services and refund the money.

Address:

Trade World "B", 10th Floor Kamala Mills Comp, Senapati Bapat Marg, Lower Parel(W), Mumbai 400 013

I've Registered a complaint on 10.03.2022 having ticket number[protected]B803411 for internet not working and it has been 5 days still no resolution and no follow ups from their end and I have been constantly following up with them but they have not been attending the complaint and when asked that if not able to give service then refund the money, they are not even refunding the money for balance period left.

Desired resolution is to get the refund for balance period.

Connection In the Name - Parin Gada
Registered Contact - [protected]
Account number - [protected]
Date of complaint - 10.03.2022
City - Mumbai