Hathway — Fraud customer care and fraud hathway | |||||
My account number is 1589195. There is no connection available. I had taken the broadband connection so that i can work from home but thanks to hathway i couldn't even send a mail since 2 days. Its been 2 days since I raised the complaint. Everytime, I raise a ticket in the customer care, within 2 hours the ticket is closed without resolving the issue. I have raised almost 4 to 5 tickets in last 2 days. Worst service. When I ask the customer care why the ticket is closed when issue is not resolved, they simply say that they will connect me to the other department which is nothing but fooling us by keeping on hold. No one is connected after being on hold for hours. This has happened several times with customer care. Customers do not have any respect or value in Hathway. I would like to post the same in all the social networks so that the same doesn't happen to others and others are beware of the fraud done by hathway. Was this information helpful? | |||||
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2006
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