[Resolved]  Hathway — Getting repeated calls to recharge

Address:Chennai

Dear Hathway, I took hathway connection([protected]) 3 years back in chennai. I am getting 6 to 7 calls regularly everyday if i wont do the recharge. i understand funds are very important, but u need to understand from customer perspective also. i wont do recharge if i travel out of station and stay there for too long. i sincerely request you not to call and harass me. iam missing some important calls and my work is getting disturbed. if this continues, i have to discontinue your service and take ACT net. please look into the issue. My Mob num is [protected]. Hope you understand.
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Apr 7, 2022
Complaint marked as Resolved 
Hathway customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2022
Hathway Customer Care's response
Hi Daya, Thank you for the note, and apologize. We have escalated your concerns and we have guided our Support Team to strict calls and messages on your number at the earliest. Thank you! Customer Support Team.
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