Hathway / Gujarat Telelink [GTPL] — About router

Address:

House no-23, krishndham-A,kankrol road, Mahavirnagar, Himmatnagar

I have installed the router about 10 days ago of 40mbps plan.. And still not getting speed above 200kb.. I have called about 20-30 times in customer care they keep telling me we have registered your complain, one technician is going to visit tomorrow.. But the technician visited about 3 days after and i registered my complain... Then after he visited he told me that it will be solved by tomorrow.. But when i called him (His name was ajay) tomorrow he told me he need 4 more days.. Then again after 2 days i called the main office of himmatnagar and guy named (Amit) picked the call and he told me it will take atleast 1month to solve the problem... Then i visited their office and told me we need more 1 week atleast... And after 10 days im still facing the speed issues and the router keeps disconnecting.. Today also it disconnected.. And they told me it will be solved by 4pm.. Daily i have to call about atleast 5times in the office.. Daily im facing issues regarding speed and router... I just wanted to tell you... If they knew the issue then why they have installed the router... They should have told me earlier that there is speed issue in my area and it will be resolved in 1 month.. Then i should have installed the router after one month... Gtpl provides the worst service.. I just regret paying the money for nothing... Im not going to renew my plan.. And im not going to recommend anyone about gtpl... Worst service provider...