Address: | Surat, Gujarat, 395009 |
I have been going in gtpl office for selecting a la carte pack for tv channels as per trai new rules. They have already taken advanced money for 1 year. I have gone there three times but they are not giving me my choice of channels neither giving me refund. They ask me to come next day every time i go there, with new excuse. Sometimes they tell me that the circular is not there. Sometimes they tell me server is not working. Everytime they give me new excuse. I just cannot go there again and again just to select channels i want. Plus they do not have proper customer care service. They do not attend customers thoroughly.
And currently the pack i’m having is not of my choice. It’s of their choice. We have to put up with the tv channel packs they have selected for us. I think this is total injustice.
I request you to do needful regarding this. Was this information helpful? |
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