Hathway / Gujarat Telelink [GTPL] — broadband connection fraud

Address:

380013

I had prchsd a plan from gtpl brdbnd cnnctn in a scheme of 12 mnths+free 12 mnths+24 mnths. Now as 12 mnths have cmplted they hve discnncted my connection and on asking why discnnection as my plan is for 24 mnths. They askd to show the cash receipt that the guy gave before one year while i purchased the conection. I am unable to find the receipt. They are denying to extend the plan without seeing the receipt.
But the point is while purchasing the plan i was given the scheme now how can they deny for extending the period of connection. And they are denying to see their duplicate copy of the receipt.
I feel that they are cheating customers like me and luring them to pay money by giving such plan