Hathway / Gujarat Telelink [GTPL] — broadband not working

Address:

Ahmedabad, Gujarat, 380013

Here i would like to inform you that my gtpl broadband connection is not working since last 1 month. I have already complained on their customer care as well registered compliant on gtpl website (Complaint no[protected] on 7th jul'17. Also send 3 mails to their gujarat nodal officer (Nodalofficer. [protected]@gtpl.net). But still my broadband is not working, so request you to look into this matter and short out this issue as soon as possible.