Hathway / Gujarat Telelink [GTPL] — cable operator charges rs 25 extra every month

Address:AH cable network, Shubham complex,opposite GEB,Visnagar road,mehsana-1., Mehsana, Gujarat, 384001

I am facing issues related to the price of the channel package in gtpl after few months of new trai rules. I have opted for 285 rs pack and my cable operator is taking 310 rs everymonth. I have also not taken any extra channel other than mentioned in package. I have reconfirmed it with gtpl care that my billing was 285rs only.
Now i have told him that you are taking extra money so he scold me and told that if you don't find it viable then leave gtpl network and go somewhere else, i am not taking ncf from you. But there is mentioned in gtpl's official package that 285rs is inclusive of all the taxes plus chrges. So why should i pay him 25rs extra everymonth?
I'm making clear here that gtpl company is not at fault but the operator is greedy and dishonest.
I want you to take strict action against that disgusting cable operator. Below are the details of my settopbox.
Nuid-[protected]
I'm attaching the picture of last bill.
You may reconfirm all the details privided.
I hope that i will get the solution.
+1 photos
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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I have GTPL HD box and my last recharge is 450 GTPL power HD pack they tell 30 hd channels but only 18 HD channels show at my tv & many more pay and free channels not start in my city

My box no photo uploaded

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