Hathway / Gujarat Telelink [GTPL] — channel selection

Address:394101

Mygtpl customer id: 6173554
My gtpl cable operator doesn't allow me to choose channels on a-la-carte base.
This type of behavior is totally against the trai rules.
I have already registered complaint to gtpl website but there is no response from them.

I have also registered a complaint to gtpl gujarat nodal officer but there's no response from them.

See attachment for cable operator details.
Please help me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Net not working before 4 days to till. So many complaint register but only system generated mail is back. No one call n reply. Till i m waiting for solution.
I have paid the bill 4 days ago online and because your website was unable to provide you information, i only had to sumbit the screenshots of the bill paid to you and also after that it hasn't been started yet, i have mailed you 100 times n even called you bt there is no response, my work has stoped because of your fault.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hathway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    6929
    Pending
    0
    Resolved
    2007
    Hathway Phone
    +91 25 3252 0310
    +91 11 6165 6655
    +91 25 3252 0330
    Hathway Address
    "Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
    View all Hathway contact information