Hathway / Gujarat Telelink [GTPL] — cheating with me by your engineer or mechanic staff.

Today after a so many trial, with very difficulties i could join customer's care
Phone. As since one month i m being harnessed by gtpl staff as my internet is not working and even customers care staff is telling lie that i have used internet for eight hrs. And 800 mb is used. This is now serious issue as my complain remains as it is. As my whatapp remains open so any time internet comes and withing short time it goes down. When whatapp remain open so when net is coming so immediately downloading starts and then suddenly goes down also.
So when it come s and goes down the time, we do not know.
Customers care unit see my used data and informing me that internet you have used so your complain can not sustain and now you have to log new complain.
During this discussion i got angry as i have not used internet, and how he blame on me that i have used internet.
Either you are cheating me or you do not bother about my complain
Sir i am very busy person, not at all time to do fake complain.
So pls inquire, who is using my internet on my name. May be your service engineer is cheating me. And i am not aware. So pls inquire and do something as i am being harnessed since last one month.