Hathway / Gujarat Telelink [GTPL] — Connection problem

Address:

Dreams-404, Pratham Paradise, Nr,Uma Vadodara 390009, Dreams-404,

Dear Team, ,

Since last 2 years i am using your service but last 6 months i am facing too much problem in your service every day our internet conn will be lost for hour or half day regarding for this if we complaint to your customer care they will ask to visit your, is that practical thing i leave my job & visit your office.Many time i am requested your to change my DP connection but still nobody has to reply. Day by day your service is very poor now i feel i loose my money to chasing at daily basis for complaining.
It's my humble request if it is possible please rectify the error other wise we have to move for further legal action.
Your positive reply will be highly appreciated.
With regards
Vijeesh Nambiar
Mob [protected]